Privacy Policy
Altered Red Solutions LLC ("we", "us") makes Data Cruncher Pro. This policy explains what information the app and our website handle, and why.
In short
- Your files never leave your computer. Data Cruncher Pro cleans spreadsheets, PDFs, JSON and XML files on your own computer. We never receive, see or store them.
- The app has no account, no ads, no tracking and no crash reporting.
- The only thing the app sends over the internet is your license key and your computer's name, to check that your license is valid. Nothing is sent while you use the free trial.
- Payments are handled by Lemon Squeezy, who sell the app on our behalf. We never see your card details.
- We don't sell or rent personal information, and we don't use it for advertising.
What the app collects and sends
- Your license key and your computer's name (for example "Data Cruncher Pro on DESKTOP-4821"). Sent when you activate a license, and about once a week afterwards, to Lemon Squeezy, our sales and licensing provider. Why: to confirm the license is genuine, count it against your plan's computer limit, and notice refunded or disabled keys.
- Your IP address. Sent with each of those requests, as with any internet connection, to Lemon Squeezy. Why: needed to deliver the request; also used by them to prevent fraud.
When you remove a license from a computer (Settings > License > Remove from this computer), the app tells Lemon Squeezy to free that activation.
What stays on your computer and is never sent:
- The files you clean, their contents, file names and folder names.
- The clean copies and change lists you export.
- Your settings (sounds, animations, language) and your lifetime totals (files cleaned, rows cleaned, time saved), stored in the app's own settings folder.
- Your license details, stored in the same folder so the app works offline after activation.
- Temporary working files, created while a large file is cleaned and deleted afterwards (or the next time the app starts, if it was closed unexpectedly).
If you never activate a license, the app never connects to the internet.
Purchases, our website and support
Purchases. Data Cruncher Pro is sold through Lemon Squeezy, which acts as the merchant of record: it takes the payment, handles sales tax and VAT, and issues your receipt and license key. Lemon Squeezy collects your name, email address, billing country and payment details under its own privacy policy (https://www.lemonsqueezy.com/privacy). We receive your name, email address, what you bought, the price, and your license key and its activations. We never receive your card details. If you install the app from the Microsoft Store, Microsoft handles the download and updates under its own privacy statement, and we receive only summary statistics such as download counts.
Our website. [CHOOSE ONE BEFORE PUBLISHING: "Our website uses privacy-friendly analytics ([provider]) that count visits without cookies and without identifying you." or "Our website does not use analytics or tracking cookies."] If you join our waitlist or mailing list, we keep your email address to send you the updates you asked for. Every email has an unsubscribe link, and we delete your address when you unsubscribe.
Support. If you email us, we keep the conversation and your email address so we can help you and refer back to earlier questions. Please don't send us files containing personal or financial information; describe the problem or send a version with made-up data instead.
How we use, share, keep and protect information
Use. We use the information above only to sell and deliver licenses, check that licenses are valid, prevent fraud and key sharing, answer support requests, process refunds, send emails you asked for, and meet legal and tax obligations.
Legal basis (EU and UK). Handling purchases, licenses and support is necessary to perform our contract with you. Preventing fraud and keeping basic records rests on our legitimate interests. Mailing-list emails rest on your consent, which you can withdraw at any time.
Sharing. We share information only with Lemon Squeezy (sales, payments, tax and license checks) and with our email provider for support and mailing-list emails, each acting on our instructions or as an independent merchant of record. We may disclose information if the law requires it, or to a buyer of our business, who would be bound by this policy. We don't sell, rent or trade personal information.
International transfers. We and Lemon Squeezy are based in the United States, so information may be processed there. Where EU or UK law requires it, transfers rely on appropriate safeguards such as Standard Contractual Clauses.
How long we keep it. Order and license records: for as long as your license exists, plus the period tax law requires (generally up to 7 years). Support emails: up to 3 years after the conversation ends. Mailing-list addresses: until you unsubscribe.
Security. License checks travel over encrypted HTTPS connections. We limit access to customer information to what we need to run the business, and we'll notify affected people as required by law, including New York's SHIELD Act, if a breach ever occurs.
Your rights and how to reach us
Your rights. Wherever you live, you can ask us to tell you what personal information we hold about you, correct it, delete it, or send you a copy. If you're in the EU or UK, you can also object to or restrict how we use it, and complain to your local data protection authority. California residents have the same rights under the CCPA, and we never sell or share personal information for advertising. To use any of these rights, email us; we'll reply within 30 days. We may need to keep some records, such as tax records, even after a deletion request. Deleting your license record deactivates the license.
To remove data from your own computer, uninstall the app and delete its settings folder (on Windows: %APPDATA%\Godot\app_userdata\Data Cruncher Pro; on macOS: ~/Library/Application Support/Godot/app_userdata/Data Cruncher Pro). [CHECK: confirm these paths against your exported build's project name.]
Children. Data Cruncher Pro isn't directed at children under 13, and we don't knowingly collect their information.
Changes. If we change this policy, we'll update the effective date at the top and, for significant changes, tell customers by email or in the app.
Contact. Altered Red Solutions LLC, New York, United States. Email: [email protected]. [ADD A MAILING ADDRESS]